Suspend or Unenrol Learners

If a learner is expected to have a planned and long absence, should you unenrol them or suspend them from your course?

Suspended users are no longer able to access any of their courses on Avenue but their data (Attendance, grades, logs, activities) is preserved, so it is possible for them to return to their course at a later time.

Suspended users don’t show in the gradebook unless a teacher changes their Grader report preferences to show all users.

Unenrolled users are permanently removed from a course. Their data, grades and logs are removed. 

Suspension or Unenrolment? It is your choice based on the expectation that the learner is returning to the course or not.

Note: Suspensions or Unenrolments do not remove the learner from the Avenue system. 

1. On your course, and in the Navigation Drawer, click on the Participants link.

Note: The Participants screen appears.

2. Choose the Unenrol icon (looks like a trash can) in the row of the student to be unenrolled.

3. In the confirmation pop-up that appears, click on the Unenrol button.

Note: The user has been removed from the course. 

2. Choose the Edit enrolment icon in the row of the student to be suspended.

3. In the Enrolment pop-up that appears, click on the Status menu.

4. Choose Suspended in the drop-down menu.

5. Click on the Save changes button.

Note: The user is now suspended from the course. 

1. On your course, and in the Navigation Drawer, click on the Participants link.

Note: The Participants screen appears.

2. Choose the Edit enrolment icon in the row of the suspended student.

3. In the Enrolment pop-up that appears, change the Status setting to Active.

4. Click on the Save changes button.

Note: The user is now an Active participant in the course.