Using the Screenshot and Screen Recording in the Feature Request Panel

Visitors can use the feature request form to propose site improvements.

Note: For more details about the Feature Request form, refer to Using Live Help.

Note: This tool only takes screenshots of the current Avenue page and will not work on other tabs or windows. 

Once the Capture & Annotate screen is clicked, annotation tools appear on the page.

2. Use the Click & drag to draw button to select the desired area of the page.

3. Click on the other icons to Highlight sections of the image, leave a Comment on the image, draw something on the image with the Pen, draw an Arrow or Hide a section of the image. 

4. When finished, click on the Add screenshot button.

A new icon appears. 

5. Click on the icon to delete the image or Submit to send it to the Avenue admin team. 

Note: If you change your mind and decide against taking a screenshot, click on the X to close the Capture & Annotate screen and return to the Feature Request pop-up.

A small recording widget appears. 

2. To add audio to the recording, click on the microphone icon. Note that clicking on the microphone again will turn the audio recording off.

3. Choose what you would like to share. There are three options: Tab, Window and Entire Screen.

The above options will vary depending on your web browser and the type of device being used.

4. Click Share to start the recording.

The recording widget disappears and a small pop-up indicates that the recording has started.

5. Click on Hide to remove this pop-up, or click on Stop sharing to end the video.

Note: Clicking on Hide will make the recording widget visible again. 

When the Stop sharing button is clicked, a new icon appears in the panel. 

6. Click on the icon to delete the video or Submit to send it to the Avenue admin team. 

Note: If you change your mind and decide against recording a video, click on the X to close the recording screen and return to the Feature Request pop-up.