Editing Student Accounts on Avenue

To edit learner accounts on Avenue:

1. Log into Avenue.ca.

2. On the Welcome to Avenue page, click on My Home. 

The My Courses page on the Avenue portal will display, with thumbnails of all the courses the instructor is enrolled in. 

Courseware thumbnails include three buttons.

a. Enroll a new Student in a Course

b. View the Class Register

c. Go to Course

Note: Unless you are enrolled in a course as the Teacher or Instructor (non-editing), you will only see the Go to course button.

Click on the View the Class Register button.

The Class Register pop-up appears. 

3. Click on the Edit Account Details button to the right of the student’s name. 

The Edit User Account page appears with the student’s current profile information.

4. Click on each field

a. to change the Email address associated with the student’s Avenue account

b. to edit the student’s First Name

c. to edit the student’s Last Name

d. to change the student’s City

e. to select the student’s Time Zone

f. to edit or add to the student’s appropriate Courseware Level(s)

g. to reset and type a new Password for a student. Leave this blank if you do not need to change the student’s current password.

h. to Generate Password (if needed). Note that this feature will create a random password.

5. Click on the Save button when all the necessary edits are made.

Note: The form may return an error message if there are any capital letters in the learner’ email address. In this case, change the capital letters to lowercase characters and click Save. If problems still persist, go to this link and request assistance from the site administrator using the form.

6. Click Close to return to the My Courses page on the Avenue portal.

Note: When the Save button is clicked, learners will automatically receive an email notifying them of the change to their Avenue account password/email address. All teachers with that student enrolled in their course will also receive an email notifying them that the account has been changed; however, new passwords are not emailed to teachers for security reasons. This keeps teachers informed of their learners’ username/password changes.