Editing Student Accounts on Avenue

Note: To edit learners' accounts on Avenue:

1. Log in to Avenue.ca.

2. On the Welcome to Avenue page, click on My Courses. 

Note: The My Courses page opens and shows thumbnails of all courses in which the instructor is enrolled. 

Course thumbnails include three buttons.

a. Enroll a new student in the course

b. View the Class Register

c. Go to course

Note: Unless you are enrolled in a course as a Teacher or Instructor (non-editing), you will only see the Go to course button.

3. Click on the View the Class Register button.

Note: The Class Register pop-up appears.

4. Click on the Edit Account Details button located to the right of the student's name. 

Note: The Edit User Account page appears with the student's current profile information.

5. Click each field to update the following information:

a. to change the Email address associated with the student's Avenue account

b. to edit the student's First Name

c. to edit the student's Last Name

d. to change the student's City

e. to select the student's Time Zone

f. to edit or add to the student's appropriate Courseware Level(s)

g. to reset and type a new Password for the student. Leave this field blank if you do not need to change the student's current password.

h. to Generate Password (if needed). Note that this feature will create a random password.

6. After making all necessary edits, click on the Save button.

Note: The form may return an error if the learner’s email address contains any capital letters. In this case, change any capital letters to lowercase and click Save. If problems persist, use this link to submit the form requesting assistance from the site administrator.

7. Click Close to return to the My Courses page on the Avenue portal.

Note: When the Save button is clicked, learners will automatically receive an email notifying them of changes to their Avenue account password or email address. All teachers with that student enrolled in their course will also receive an email notifying them that the account was changed. For security reasons, new passwords are not emailed to teachers. This keeps teachers informed of their learners' username or password changes.